As the Automation Unit, we support the Academic and Administrative Units of our University and all University students in any kind of technical problems they may face, from the ITSM (Information Technologies Service Manager) system and from firstname.lastname@example.org. With our knowledgeable and experienced support team, we get back to you as soon as possible to identify and solve your problems.
Automation Unit Frequently Asked Questions
You can retrieve a new password if you do not remember your password. To retrieve a new password;
1- You can use the Forgot My Password link on selfservis.iku.edu.tr.
2- If you are a student, you can send an SMS to 2322 from your mobile phone registered in our University system with the format "IKUStudentIDNo TRIdentityNumber".
3- If you are a staff, you can send an SMS to 2322 from your mobile phone registered in our University system in the format of "IKUUserName TRIdentityNumber".
Your new password will be sent to your mobile phone number that is stored in the ÖBYS system.
Mobile phone information can ONLY be changed by the Student Affairs Directorate and the Institute Unit.